Concierge-style full Coverage
Your complete health ecosystem: 24/7 urgent + primary + specialty care, wellness optimization, and a dedicated care team—all in one seamless experience.
Ideal For
Executives & entrepreneurs needing responsive, high-touch care.
Patients managing complex/chronic conditions
Families wanting white-glove health management
Health optimizers seeking data-driven wellness plans
Includes All GoldCare Benefits
37 acute medications free + 200 chronic at no additional cost.
Acute: Amoxicillin, azithromycin.
Chronic: Metformin, insulin pens.
24/7 counseling – Therapy, financial/elder care guidance, and $50 psychiatry sessions (70% off).
Family safety net – Child/elder care locators + identity theft recovery.
Holistic advocacy – From mental health to life logistics, all in one plan
- PCP consultations, diagnoses, prescriptions, and ongoing treatment.
- Covers diabetes, hypertension, obesity.
- Includes: Quarterly HbA1c tests, Specialist referrals (endocrinology/cardiology) and Rx refills (non-controlled).
- Health second opinions from top specialists ensure the right treatment plan.
- Billing dispute resolution saves members an average of $1,200/year.
- Prior authorization appeals handled by our expert care coordinators.
Members can communicate via patient portal with specialists such as:
- Pharmacist
- Dentists
- General Practitioner
- Psychologist
- Dietician
- Sports Medicine
- Alternative Medicine
- Pediatrician and Ophthalmologist
Discounts and Savings on:
- Vision
- Dental
- Chiro
- RX Pharmacy
- Labs
- Imaging
- Diabetic and Home Health Supplies
- And much more…
- No provider shuffle – Keep the same trusted PCP for every visit.
- Higher satisfaction – 94% of patients value this consistency*.
- Deeper care relationship – Your doctor truly knows your health history.
- Save, share, or review consultation records anytime.
- HIPAA-compliant document storage.
- Grant access to family members.
How to Get Started with PlatinumCare Plan
Getting started is quick and secure. Just follow these three simple steps to enroll in PlatinumCare and unlock 24/7 access to virtual primary care—right from your phone or computer.
What People Ask About PlatinumCare
Quick answers to the most common questions about how GoldCare works, what it covers, and how fast you can expect to get care.
Yes — PlatinumCare offers access to licensed behavioral health providers for virtual therapy and mental health consultations. These services are integrated alongside your urgent and primary care.
Absolutely. With PlatinumCare, you’re assigned a dedicated primary care provider, and you’ll have the option to request the same provider for all future visits—ensuring continuity and a trusted relationship.
PlatinumCare members receive priority access, with average response times under 17 minutes nationwide. During standard hours, your assigned provider will typically respond even faster.
Yes — PlatinumCare members get exclusive access to GoLexi, our virtual support program for pet health. You can consult licensed veterinarians online for non-emergency pet concerns, behavioral questions, and basic care guidance—all from the same RemoteMD portal.
Definitely. PlatinumCare is ideal for chronic condition management, including hypertension, diabetes, asthma, and anxiety. You’ll benefit from regular check-ins, prescription management, and detailed monitoring.
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Secure & Compliant
Your Privacy Fully Protected
PlatinumCare is built with your security in mind. All services are delivered through HIPAA-compliant systems with end-to-end encryption to safeguard your personal health information. Your records, visit summaries, and communication history are stored in a private patient portal, accessible only to you and authorized care team members.
HIPAA Compliant
We follow strict HIPAA standards to protect your health information.
End-to-End Encryption
All communications and records are protected with end-to-end encryption.
Secure Patient Portal
Your medical records are stored safely in your encrypted patient portal.
Need Help Choosing a Plan?
Our care team is ready to guide you. If you’re unsure which plan is right for you — SilverCare, GoldCare, or PlatinumCare — we’re happy to help you compare your options and get started.
Call us now at +1 (877) 592‑0679
And speak directly with a friendly representative.
Available Monday–Friday, 8 AM to 6 PM CST.