● No wait for urgent care; holidays included.
● Available nationwide (including Puerto Rico) with bilingual care teams.
●Covers cold/flu, UTIs, rashes, allergies. Excludes: Narcotics, children under 2, pregnancy care.

● Consultations completed within 3 hours of request.
● 92% of cases resolved in first contact.
● Average MD response time: 47 minutes.

● Call, secure video, email, or online account
● Video platform works on iOS/Android/desktop.
● Email encrypted to HIPAA standards.

● Covers common conditions (non-controlled Rx if needed)
● Includes antibiotics (amoxicillin), antifungals (fluconazole), topical steroids.
● Excludes controlled substances.

● Phone follow-up within 36–48 hours for feedback
● Patient satisfaction survey included.
● EHR updated with visit summary.

● Update or review records per consultation.
● Shared with other plan PCPs for care continuity.

● Save, share, or review consultation records anytime.
● HIPAA-compliant document storage.
●Grant access to family members.

● Immediate symptom assessment and care guidance
● AI-powered routing to urgent/primary/specialty care as needed.

● Select and keep your preferred doctor (7am-7pm weekdays).
● Requires 3-hour advance booking.
● Choose by gender/language/license state.

● PCP consultations, diagnoses, prescriptions, and ongoing treatment.
● Covers diabetes, hypertension, obesity.
● Includes: Quarterly HbA1c tests, Specialist referrals (endocrinology/cardiology) and Rx refills (non-controlled).

● Designated family members may join video consultations.
● Max 3 caregivers. Permission settings in portal.

● Direct messaging to pharmacists, nutritionists, dentists.
● 48-hour response guarantee.
● Dental consults cover pain/infection.

● Personal team handles treatment follow-ups and insurance navigation.
● Resolves prior authorizations issues. Saves 4+ hours/month on on paperwork and admin tasks.

● 3 free virtual skin consultations per family.
● Treats acne, eczema, psoriasis, rashes.
● No cosmetic procedures.

● Mandatory pre-PCP survey
● Covers family history, lifestyle, biometrics.
● Takes 12 mins avg.

● Keep your selected PCP for all visits.
● 94% satisfaction rate for provider consistency.

●  Convenient mobile phlebotomy – Schedule a certified professional to draw blood at your home or office.
●  Get your required tests done without leaving your door.
●  Seamless results – Digital reports are sent directly to your Virtual Primary Care physician for review.

● 24/7 counseling + financial/elder support + discounted psychiatry.
● Identity theft recovery services.
● Child/elder care resources.
● $50 psychiatry sessions (normally $120+).

● 24/7 access to Licensed Veterinarians for members to receive advice on the next steps to take for their pet’s care.
● No diagnosis, treatment plan or prescriptions will be given.
● Pet Prescription Discount: Virtual Card to be used at local pharmacies.

● Expert help with billing + second opinions.
● Avg. $1,200/year savings on disputed charges.

Members can communicate via patient portal with specialists such as:
● Pharmacist
● Dentists
● General Practitioner
● Psychologist
●Dietician
● Sports Medicine
● Alternative Medicine
● Pediatrician and Ophthalmologist

Discounts and Savings on:
● Vision
● Dental
● Chiro
● RX Pharmacy
● Labs
● Imaging
● Diabetic and Home Health Supplies